Help Desk Services

For more information,
stop by or contact:

Help Desk Services, Information Technology Room 118-E
Clovis Community College
417 Schepps Blvd.
Clovis, NM 88101

Call: 575.769.4969
Toll Free: 1-800-769-1409, option 4

Hours of Operation:
Monday through Thursday
from 7:00 a.m. to 7:00 p.m.

Friday and Interim
from 7:00 a.m. to 4:30 p.m.

About the Help Desk

To better serve our students, CCC has created a Help Desk to assist you with accessing or navigating through the accounts listed below. The Help Desk will assist students over the phone or in person with any online issue you may encounter while registering, adding/dropping classes, resetting passwords, uploading files, determining your user name, etc. Call 575.769.4969.

C-Number for Online Services
All CCC students have been issued a Student ID number which is printed on your ID card. This ID begins with a "C" and will often be referred to as your "C number" (example C00099999). You can use this number to determine your Pathway user name, and it will frequently be requested when receiving assistance on campus or over the phone.

All CCC students have been issued a user name and password to access Pathway, our online web portal. Pathway provides access to online services, student email, Canvas, and a host of other campus information. All campus announcements will be posted here, so please check Pathway regularly for new information. By using online services through Pathway, students can register for classes, check financial aid, make payments, request transcripts, and perform other campus-related activities. To access Pathway, go to and click on Quick Links then Pathway.

Student Email
As a CCC student, you will receive a letter with your assigned CCC student email address once you're admitted. CCC faculty and staff will be sending you important and/or critical information using this email address.

For assistance with all your online needs, please call the Help Desk at 575.769.4969, or stop by the Help Desk office in room 118 (located in the Information Technology department) during regular business hours:

  • Monday-Thursday: 7:00 AM to 7:00 PM
  • Friday and Interim: 7:00 AM to 4:30 PM