Pathway

Quick help tips for using Pathway

As with anything, change is sometimes difficult. Below are some important tips for using the upgraded Pathway website. It is highly recommended that you review the information below for a smooth transition.

  • Popups

    Popups must be turned ON for Pathway to function properly. When attempting to access http://Pathway.edu, you will receive a message describing how to turn on popups for your specific browser.

    If you are using a browser other than Internet Explorer, visit this website

    Google Toolbar:

    • Click the popup blocker icon (shown in yellow below) to allow pop-ups for this site
    • Internet Explorer + Service Pack 2 User Instructions
    • From the tool bar in IE, select: Tools > Pop-up Blocker > Pop-up Blocker Settings.
    • Add *.clovis.edu or pathway.clovis.edu to the site list.
    • NOTE : Some IE installations require you to enter the complete URL - http://pathway.clovis.edu
    • Click on the Close button at the bottom of the window.

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  • Java Plug-in

    Users should download the latest Java Plug-in for access to Banner Modules. You can download Java at http://www.java.com.

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  • Firewall / Internet Security Software Conflict

    Internet Security Software

    If you are having problems with E-mail not opening with the Internet Security Software package installed, you will need to change the Privacy Control settings (levels).

    The privacy control levels define how NIS and NPF behave. Higher settings will block more kinds of information by default. Lower settings let more information pass and warn you when sending confidential information across the Internet. You can define a custom level if you want more control over this behavior.

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  • IT Acceptable Use Policy
    • Storage limits (quota) for the mail server will be set to 150MB for faculty and staff
    • A warning will be issued to email patrons when they have reached 80% of their quota
    • Mail will not be archived
    • Message size will be limited to 5MB per message (including attachments)
    • Mail in the "Trash" folder will be deleted every 14 days
    • Mail in the "Sent Items" folder will be deleted every 150 days

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  • How to get help

    Further questions, or problems, contact the Help Desk at (575) 769-4004, M-F 8-4:30 Mountain Time or through e-mail to support@cccemail.net.

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  • Downloading E-mail Attachments with Internet Explorer

    For security purposes, Internet Explorer will verify that you actually want to download a file from your e-mail attachment. Below are the steps you need to take to open attachments through IE's security. To turn off this security feature, see these instructions

    • From your e-mail, open the specific email with the attachment.
    • Locate attachment within the body of the email, the attachment will be highlighted with a large red paperclip.
    • The following window will appear with the security message. If you do not see the security message at the top, you may have to wait slightly longer, depending on the size of the attachment.
    • Once the security announcement appears click on the words "Click here for options" and you are able to download the attachment.
    • Open or Save the downloaded attachment.
    • Downloading E-mail Attachments with Internet Explorer: OPTIONAL Setting Changes
    • If you download a lot of attachments, you may want to change the security settings within IE so as you are not prompted for verification. This is an IE security feature, and turning it off is NOT recommended for the average user.
    • From the Toolbar, select Tools > Internet Options…
    • Select the tab labeled "Security" along the top of the window, then click on the "Custom Level…" button at the bottom.
    • Scroll through the list of security settings until you see "Downloads", then "Automatic prompting for file downloads". If you do not see the options of Disable and Enable, click on the text.
    • Select the option of "Enable" and click on the "OK" button at the bottom.
    • Click on the "Yes" button, then click "OK".

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Tutorials

Learn about Pathway

  • Pathway displays content through channels, which are topic-specific areas that provide convenient access to information. For students this includes registration status, financial aid information and grade information. For employees, this includes timesheet reporting and approval, requisition creation and approval, and grade entry.

    Channels also provide access to applications such as the CCC student and employee e-mail systems, a web-based calendar, the Banner administrative system, the Blackboard online learning system, and other Web resources you may want to access.

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  • Tabs allow for quick navigation to various channels based on your role at CCC (Student, Faculty, or Employee).

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  • With the "Content Layout" link, you are able to change the layout, remove or add channels, or update the number of columns on a given tab and the order of channels that it contains.

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  • An online group allows you to interact with individuals who share hobbies, course of study, assignments, club affiliation, employment, or other common interests. Groups may be public or private, with open membership or membership only by approval of the group leader.

    Depending on the privileges given to your group, on your homepage you may be able to post photos, create Internet links, create news articles, and use resources like a dedicated chat room, message board, and calendar.

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  • "My Courses" contains a course homepage for every course for which you are enrolled. The course homepage contains a course resource menu that provides access to the course's chat room, message board, calendar and--if you are an instructor--tools that allow you to add links to the homepage and e-mail your class.

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  • Pathway provides links to access the CCC Web-based e-mail applications that you can use to send and receive messages and maintain an address book of online contacts. To access your e-mail account, click the e-mail icon that appears in the application toolbar. There are separate links for the student and employee e-mail systems.

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  • Pathway provides a Web-based calendar application that you can use to create and manage personal calendars, access course calendars to view information added by course instructors, and access calendars for any online groups that you have joined. To access the calendar, click the calendar icon that appears in the application toolbar.

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  • Pathway provides an application that allows individuals at CCC to request the creation of online groups and maintain homepages for these groups containing resources like photo albums, Internet links, news articles, and applications like message boards, chat rooms, and calendars. Similar hompages are supported for courses taught at your institution.

    To access the Groups application, click the groups icon that appears in the application toolbar. To access a course homepage, access a channel that contains the My Courses channel information, access the My Courses channel, and then click on a course name.

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Frequently Asked Questions

  • Pathway is a Web portal that will be your personalized point of entry to online information and services at Clovis Community College. It will provide quick access to current campus information and your most frequently needed campus resources.

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  • Pathway will provide:

    • A single point of entry to access multiple resources:
      • Online Services/Banner
      • Canvas
      • INB
      • Campus Announcements
      • Library Resources
      • E-mail
      • Facebook
      • CNN
      • ESPN

      Pathway will log on for you to these multiple systems - now you only have to remember ONE username and password!

    • Customize your pages!
      • Add content that you want from a list of available channels
      • New content is always being added - keep checking for new items!
      • Make suggestions to the IT department for content you would like to see

    • A front page with content geared towards a college wide audience
    • Additional pages geared towards your role in the college:
      • Students
      • Faculty
      • Employees

      No longer will you get spammed with content that doesn't pertain to you!

    • Start or join your own Community Group based upon any topic that interests you
    • Convenient access to a variety of information channels:
      • For students this includes registration status, financial aid information and grades
      • Faculty/Staff will have access to timesheet reporting and approval, requisition creation and approval, and grade entry

    • Additionally, much of the information currently available through Inside Clovis will be available via Pathway. Unlike the College Web page, Pathway channels are "live," and new information will appear as soon as it is available.

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  • Point your Web browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) to http://pathway.clovis.edu. You can also access Pathway from the Clovis Community College website at http://www.clovis.edu.

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  • Pathway uses the same user name and password used by the CCC student email system and the Canvas Online Learning System. If you do not know your user name, use the CCC account lookup tool. (This tool is also available from the Pathway home page by clicking the "How do I get my Pathway username and password? Click Here!" link.) If you cannot remember your password or are still unable to login to Pathway, please contact the CCC IT Help Desk at (575) 747 or helpdesk@clovis.edu.

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  • Yes. The login page and form destination are passed securely using SSL.

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  • Current and past Clovis Community College students, faculty, and staff can all access Pathway.

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  • Luminis Platform IV supports most browser distributions and recent versions for Firefox, Internet Explorer, Mozilla, Netscape and Safari.

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  • The use of "pop-up" windows is required by the software that runs Pathway. If you have pop-ups disabled in your browser or via a third party pop-up blocker (like the Google toolbar), this will interfere with your use of Pathway. Disable the block, or customize it to not block pop-ups for http://pathway.clovis.edu.

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  • Your Pathway session will timeout (or expire) after 15 minutes of nonactivity for the majority of users. Pathway INB users will timeout after 4 hours of inactivity. You will be given a warning if your session is about to expire, and you can choose to remain logged in.

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