Pathway

OU Campus Logo

Pathway is a web portal that will be your personalized point of entry to online information and services at Clovis Community College. One username and password provides quick access to current campus information and your most frequently needed campus resources. Use Pathway to access your Student Email, see your Financial Aid information, register and pay for classes, view your course schedule, view your course materials information, attend online courses, submit help desk tickets, and more.

 

The new Pathway looks and works better across different web browsers and devices.

This guide serves as an introduction to the major features of Pathway with the aim to get you using Pathway as quickly as possible.

Pathway has a New Look

Old Pathway Old Pathway

  1. Tabs across the top organize content by user type and purpose: Home, Student, Student Resources, etc.
  2. Icons to login to Student email and Canvas are on the right-hand side of the top navigation bar.
  3. Links to content appear in columns below the tabs.

 New Pathway New Pathway

  1. Pages along the left-hand sidebar organize content by user type and purpose: Home, Student, Student Resources, etc.
  2. Icons to login to Student email and Canvas appear in the first column.
  3. Links to content appear in columns to the right of the navigation sidebar.

 Mobile DevicesMobile Device

The new Pathway uses a mobile-responsive theme that changes to fit different display sizes.

On Desktops with large monitors, Pathway will show the names of pages in the left-hand navigation sidebar and display content in multiple columns on the right-hand side.

On smaller-width screens, like smaller monitors, tablets, phones, and other mobile devices, a "hamburger" or triple bar (☰) navigation menu icon appears in the top left-hand corner. Clicking on the triple bar navigation menu icon (☰) opens and closes the page menu.

Due to limited space, the page titles are replaces with icons that represent that page: A path icon for the Pathway Home page; A graduation cap icon for the Student page; A book icon for the Student Resources page; And a money icon for the Financial Aid page. 

On smaller-width screens, multiple columns are displayed in one column. Scrolling down will display all the content in this order: The left-most column will be displayed first, followed by the middle column, if there is one, and the right-most column will be last.

Pathway uses the same login page, username and password that is used by the CCC student email system, and Canvas, our online Learning Management System (LMS). 

How to Log In

To login to Pathway, enter http://pathway.clovis.edu in your web browser address or URL field.

The first time that you login, you will be asked to change your password and answer six security questions. If you ever forget your password, you will need to answer three of these security questions before the system will allow you to reset your password.

Note: To avoid possible problems, please do not use the Internet Explorer web browser the first time that you log in. Internet Explorer using Compatibility View displays the change password page as a blank page. You can use Internet Explorer after you can successfully change your password and set security questions.

 

The www.clovis.edu website also contains links to Pathway.

Website Log in

  1. Click on the Login to...navigation menu in the top right-hand side of the window
  2. Select Pathway Campus Portal

 
CCC Login Page

  1. Enter your Username
  2. Enter your Password *
  3. Click on the Login button
  4. If you forgot your password, click on the Forgot password link. You will be able to reset your password after answering three security questions.

* The default password is your birth date in MMDDYY format; however, you will be forced to change your password the first time you log in.

For login assistance, call 575.769.4969 or 1.800.769.1409
Monday – Thursday: 7:00 a.m. – 6:00 p.m. (MT**)
Interim: 7:00 a.m. – 5:00 p.m. (MT**)
Fridays: 7:00 a.m. – 4:30 p.m. (MT**)

**New Mexico does observe Daylight Saving Time.
or Submit a Help Desk Ticket

Password Change Required on First Login
 Password change is required

The first time that you login to the new Pathway, you will be required to change your password.

Your new password must be between 8-40 characters long and contain at least one letter and number. Validation warnings are displayed in red to help you complete the form.

Click Continue

After you change your password, click on the link that says "Click here to proceed."

Secret Questions and Answers Setup on First Login

Secret Question Setup
You are required to setup secret questions and answers on your first login.

The secret question and answer pairs that you supply can be used to login if you forget your password. The questions and answers that you provide should be difficult for others to guess.

Question and Answer Constraints
The following question and answer constraints are in place:

  • The minimum number of valid question and answer question pairs that are required is: 6. You must answer at least 6 questions.
  • The minimum number of significant characters in a user-defined question is: 2. Each answer must be at least 2 characters long.
  • Answers are not case sensitive (when answering the questions different upper and lower case characters may be supplied).
    The system treats "Ice Cream" and "ice cream" the same.
  • Whitespace in answers is not significant (when answering the questions a different number of space characters may be supplied).
    The system treats "Ice                  Cream" and "Ice Cream" the same.
  • Duplicate answers are not allowed. Answers cannot be repeated. Each answer must be different.

There are 3 questions that you can edit to make your own questions.

Click continue
Click on the "Click here to continue" link to continue to Pathway.

Pathway
After clicking continue, you should be logged in to Pathway.

How to Change your Password

Home pageTo change your Pathway password, click on the Home page.

 My Account box
Click on the "My Account" link in the My Account box.

Save ChangesEnter your old password and a new password that conforms to the password requirements. Enter the new password again for confirmation. Click on the "Save Changes" button.

 

 

 How to Reset a Forgotten Password

"Forgot password?" link
From the login page, click on the "Forgot password?" link.

Enter your User Name 
Enter your User Name and click on the Submit button.

You must contact the Help Desk if you have not set up your Password Recovery Secret Questions and Answers. 
You must contact the Help Desk if you have not set up your Password Recovery Secret Questions and Answers.

For assistance, call 575.769.4969 or 1.800.769.1409
Monday – Thursday: 7:00 a.m. – 6:00 p.m. (MT*)
Interim: 7:00 a.m. – 5:00 p.m. (MT*)
Fridays: 7:00 a.m. – 4:30 p.m. (MT*)
*New Mexico does observe Daylight Saving Time.
or Submit a Help Desk Ticket

 

Answer your Password Recovery Secret Questions and Answers. 
Answer your Password Recovery Secret Questions and Answers. Answers are not case sensistive and extra spaces are ignored.

 You will be required to provide the correct answers to three questions.


You will be required to provide the correct answers to three questions.

The system will lock your account after too many failed attempts to recover your password 
The system will lock your account after too many failed attempts to recover your password. If your account is locked, you must contact the Help Desk if you have not set up your Password Recovery Secret Questions and Answers.

For assistance, call 575.769.4969 or 1.800.769.1409
Monday – Thursday: 7:00 a.m. – 6:00 p.m. (MT*)
Interim: 7:00 a.m. – 5:00 p.m. (MT*)
Fridays: 7:00 a.m. – 4:30 p.m. (MT*)
*New Mexico does observe Daylight Saving Time.
or Submit a Help Desk Ticket

Question examples
You will see a different set of questions each time, but some will be repeated.

 If you correctly answer your secret questions, the system will display your password.


If you correctly answer your secret questions, the system will display your password. Click on the Login button to login.

Enter your Username and Password 
Enter your Username and Password.

 The system will require a password reset after logging in.
The system will require a password reset after logging in. Enter a new password, enter it again for confirmation, and click on the Change Password button.

 Click on the Continue button to proceed to Pathway


Click on the Continue button to proceed to Pathway.

 

How to Change your Password Recovery Answers

Home page
To change your Password Recovery Answers, click on the Home page.

My Account boxClick on the "My Account" link in the My Account box.

 Click on the "Change password recovery answers" link.
Click on the "Change password recovery answers" link.

Enter your password and change your answers
Enter your password and change your answers.

The following question and answer constraints are in place:

  • The minimum number of valid question and answer question pairs that are required is: 6. You must answer at least 6 questions.
  • The minimum number of significant characters in a user-defined question is: 2. Each answer must be at least 2 characters long.
     

 Secret Answers

  • Answers are not case sensitive (when answering the questions different upper and lower case characters may be supplied). The system treats "Ice Cream" and "ice cream" the same.
  • Whitespace in answers is not significant (when answering the questions a different number of space characters may be supplied).
    The system treats "Ice       Cream" and "Ice Cream" the same.
  • Duplicate answers are not allowed. Answers cannot be repeated. Each answer must be different.

There are 3 questions that you can edit to make your own questions.

 Click here to continue
Click on the "Click here to continue" link to continue.

How to Find your Student ID/C Number

Click on Student Detail Schedule
Click on the Student page.


Click on "Student Detail Schedule" in the "Student Quick Links" channel (the first box in the middle column).

Your Student ID/C Number is listed in the top, left-hand side.
Your Student ID/C Number is listed in the top, left-hand side.

 

How to Access your Student Email


Clovis Community College uses the Student Email system as our primary means of contacting students. You should check your Student Email account frequently.


Click on the Student Email Icon

Click on the Student Email Icon
1. On the Student Page...
2. Click on the Student Email Icon on the right hand side of the screen.

CCC uses Gmail for its student email system. The first time you access your Student Email account, you will have to agree to Gmail's Terms of Service.

 

How to Access your Online Classes on Canvas


All online courses offered here at Clovis Community College exist in Canvas and some face-to-face courses may have some assignments in Canvas. Check with your instructor the first day of classes to find out if there are any assignments that require logging into and using Canvas.


Click on the Canvas icon in the upper right-hand side of the screen

Click on the Canvas icon in the upper right hand hand side of the screen
1. From the Student Page...
2. Click on the Canvas icon.

Canvas is our online Learning Management System (LMS). All of CCC's online courses are taught in Canvas. Canvas can be accessed directly at http://cloviscc.instructure.com.

Access your courses through the Courses & Groups pull-down menu

Courses & Groups pull-down menu
1. Click on the title of the course you want to access.

If you don't see all of your courses on the Dashboard, click on the "Courses" navigation link then click on the "All Courses" link. 

 

If you don't see all of your courses on the Dashboard, click on the "Courses" navigation link then click on the "All Courses" link.

1. Click on "Courses"
2. Click on "All Courses"

 

All Courses
Starred courses display on the Dashboard. Click on the star next to a Course to add or remove it from the Dashboard.

 

How to View your Student Detailed Schedule

 

Click on Student Detail Schedule

 

Click on "Student Detail Schedule" in the "Student Quick Links" box, the first box in the middle column.

 

Select the Term

Select the Term
Select the term from the pull-down menu and click on the "Submit" button.

 View your Course Schedule

 View your Course Schedule
1. Course title
2. Instructor's name and email address
3. Time the class meets
4. Days of the week that the class meets
5. Where the class meets
6. First and last day of class

 

Contact Info

Help Desk
Room 119
Clovis Community College
417 Schepps Blvd.
Clovis, NM 88101

Email: helpdesk@clovis.edu
Call: 575.769.4969
Toll Free: 1.800.769.1409

Hours of Operation:
Monday – Thursday 7 a.m. – 6:00 p.m.
Interim: 7 a.m. - 5:00 p.m.
Fridays 7 a.m. – 4:30 p.m.

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2017 Clovis Community College. All rights reserved.
CCC adheres to the practice of EEO and the Americans with Disabilities Act

417 Schepps Blvd. | Clovis, New Mexico 88101 | 575.769.2811 | Fax 575.769.4190


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