- Conflicting Information
The CCC Financial Aid Office exercises its right to seek additional information whenever there is conflicting information in a student file. Conflicting information must be resolved before financial aid funds may be fully processed and/or disbursed. Failure to reach resolution within the enrollment period (which requires written documentation for the student's financial aid file) eliminates aid eligibility. In some cases, resolution of conflicting information within 30 days of the end of the enrollment period may not provide sufficient time to process financial aid for that enrollment period. Therefore, aid eligibility could be eliminated.
- Dependency Status
The Federal government has specific criteria on determining whether a student is considered dependent or independent for financial aid. If extenuating circumstances exist between you and your parents (i.e., abuse, abandonment, etc), you can request a review of your dependency status by submitting a Dependency Override form.
A parent's unwillingness or refusal to contribute to educational costs, a parent's unwillingness to provide income information, parents not claiming a student on their taxes or a student's self sufficiency, are not individually or in any combination the sole basis for review.
- E-mail Correspondence
The CCC Financial Aid Office will use students CCC e-mail address as its official means of communication with you. This will allow us to communicate with you in a more timely fashion and allow you faster and more convenient access to your financial aid information. Check your CCC email account regularly for important dates, updated information, etc.
An "overaward" occurs when your need based awards exceed your financial need, or the total of your awards exceed your cost of attendance. If you have been overawarded, federal regulations require CCC to adjust your awards, which may result in a bill.
Possible reasons an overaward can occur:
- You receive additional awards
- Your residency status changes
- Your housing status changes
- The verificaiton process results in changes made to your FAFSA data.
Overpayments of federal and state aid, if they occur, are resolved when CCC makes subsequent adjustments to the student's account. If, in the event that CCC cannot adjust the student's account, CCC will refer the overpayment to the proper federal and/or state agency.
- Pending Financial Aid Payment Plan (PFAPP)
Students who wish to charge tuition, fees, books, and supplies to their financial aid and are eligible, must set up a Pending Financial Aid Payment Plan. When a student registers, payment arrangements are required to be made the same day. The establishment of this plan will insure students are not dropped for non-payment.
- Repeat Classes
Work very closely with your academic advisor! Students can repeat a previously passed class one time and receive financial aid for that repeated course.
- Satisfactory Academic Progress (SAP)
- Withdrawing from Classes
Students who are withdrawing from a course may do so online or by obtaining a withdrawal form from the Admissions and Records Office. Students who do not officially withdraw from school may receive "F" grades for all courses.
- Disbursement of Financial Aid (or Financial Aid Credited to your Billing Account)
Financial aid will not credit to the student's account unless all eligibility requirements have been met and verification has been completed. In addition, if the student is taking out a student loan, the student must have completed entrance loan counseling and completed a master promissory note for the respective loan program.
Pending financial aid (aid in memo status) is a temporary status and is used for financial planning purposes only. Pending financial aid allows the student to be able to set up a Pending Financial Aid Payment Plan (PFAPP). This allows the Business Office to defer payment of student's tuition, fees, and bookstore charges until the financial aid is finalized and credited to the student's account. Students are responsible for making payment for the difference between institutional charges and financial aid awards by the designated due dates established by the College.
Aid that is authorized will reflect as a payment to the student's account after the pay date passes. This is approximately one week after the end of bookstore charging.
Financial aid awards are not final until they have credited (been paid) to the student's account. Financial aid will only move to paid for classes that have begun attendance (see below for second 8 week example).
Pell and Loan students enrolled in second 8 week classes may charge against the full amount they are eligible for during the semester. (For example, if you are registered for six credit hours during the 16 week semester and are registered for three credit hours during the second 8 weeks, you will be able to charge against the eligibility for nine hours.)
However, when aid is adjusted after the start of classes, it will be adjusted to reflect what your actual enrollment is on that day (as in the above example, the adjusted aid will show as aid for six hours (authorized) and 3 hours (memoed). It may seem as though you were allowed to overcharge.
If your second 8 week class is cancelled, your financial aid will be adjusted accordingly. If you charged in excess of your financial aid you will be responsible for all charges incurred. If you have a PFAPP set up, your financial aid may not be enough to cover all of your charges by the PFAPP date. However, once the second 8 weeks starts, the remainder of your financial aid will move to paid.