Starfish is an Early Alert retention tool that supports student academic success. Starfish simplifies communication between students, faculty, and support services. Through Starfish, you can connect with the network of faculty and staff who directly support your success at CCC. You can receive timely feedback and messages and request help with any challenges you might have in achieving academic success.
Starfish Early Alert allows an instructor to notify you when there is a concern regarding your course grades or academic performance. These Early Alert notifications called “Flags” identify concerns regarding frequent absences, missed assignments, low scores or possible failure in a class. Starfish also allows instructors to give praise or “Kudos” to celebrate a student's success or improvement in a class. “Referrals” are used to direct you to contact a particular office on campus.
Notifications are sent to your CCC email or may be viewed on your Starfish Profile Dashboard.
The following resources are available to students to download:
This flag is raised by the instructor when the student has only attended class a few times or only attends periodically.
This flag is raised by the instructo when he/she has a general concern for a student.
This flag is raised by the instructor when a student is nearing the point where he/she cannot mathematically or realistically pass the course at that point.
This flag is raised by the instructor when the student has a missing or late assignment.
This flag is raised by the instructor when the online student is NOT participating as expected or following specific participation guidelines outlined in the syllabus.
This flag is raised by the instructor when the onsite student has NOT attended class during the first two weeks of the term.
This flag is a last resort.
The instructor will raise this flag when it becomes highly unlikely based on student's progress in the course to date that they can mathematically or realistically pass.
CCC Help Desk
Toll free: 1.800.769.1409
Hours of Operation:
Monday – Thursday: 7:00 a.m. – 6:00 p.m.
Fridays: 7:00 a.m. – 4:30 p.m.
Interim: 7:00 a.m. - 5:00 p.m.
Title V Student Retention Coordinator