Starfish for Students

Starfish is an Early Alert retention tool that supports student academic success. Starfish simplifies communication between students, faculty and support services. Through Starfish, you can connect with a network of faculty and staff who directly support your success at CCC. 

Starfish Early Alert allows an instructor to notify you when there is a concern regarding your course grades or academic performance. These Early Alert notifications called “Flags” identify concerns such as frequent absences, missed assignments, low scores or possible failure in a class. Starfish also allows instructors to give praise or “Kudos” to celebrate a student's success or improvement in a class. “Referrals” are used to direct you to a particular student service on campus.

Notifications are sent to your CCC email or may be viewed on your Starfish Profile Dashboard.

Your Right to Know

  • The only members that will be able to view a raised flag will be the instructor that raised the flag, advisors and members of the college that are associated with the flag, and yourself.  
  • Starfish flags are raised in support of you, not against you.  If you receive a flag, you are not "in trouble". You are encouraged to respond and take action on your instructor's concerns.
  • Starfish data is protected under the Family Education Rights and Privacy Act of 1974 (FERPA).
  • Advisors can see all flags and information in Starfish.
  • Tracking Items (Flags, Kudos, Referrals) are part of your student record.

Student Resources

The following resources are available to students to download:

This flag is raised by the instructor when the student has only attended class a few times or only attends periodically.

This flag is raised by the instructo when he/she has a general concern for a student.

This flag is raised by the instructor when a student is nearing the point where he/she cannot mathematically or realistically pass the course at that point.

This flag is raised by the instructor when the student has a missing or late assignment.

This flag is raised by the instructor when the online student is NOT participating as expected or following specific participation guidelines outlined in the syllabus.

This flag is raised by the instructor when the onsite student has NOT attended class during the first two weeks of the term.

This flag is a last resort.

The instructor will raise this flag when it becomes highly unlikely based on student's progress in the course to date that they can mathematically or realistically pass.

Contact Info

CCC Help Desk
Call: 575.769.4969
Toll free: 1.800.769.1409

Hours of Operation:
Monday – Thursday: 7:00 a.m. – 6:00 p.m.
Fridays: 7:00 a.m. – 4:30 p.m.
Interim: 7:00 a.m. - 5:00 p.m.

Title V Student Retention Coordinator
Starfish Administrator:
Laura Cueto
Call: 575.769.4962

Student Development & Resources Coordinator:
Briana Ragland
Call: 575.769.4121

Instructional Technologist:
Amanda Lamb Rupe
Call: 575.769.4129



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CCC adheres to the practice of EEO and the Americans with Disabilities Act

417 Schepps Blvd. | Clovis, New Mexico 88101 | 575.769.2811 | Fax 575.769.4190