SARA Complaint Process

CCC is committed to student success and determined to make sure that all students are treated respectfully and fairly.

It is important to us that all student complaints be heard promptly and accorded the full measure of consideration. Compliments are also welcome! 

If you're a distance education student, please note that CCC is a National Council for State Authorization Reciprocity Agreements (NC-SARA) approved institution, and complaints can be submitted to the New Mexico Higher Education Department. For more information on NC-SARA and this process, please visit our Student Appeals page. Please visit NC-Sara Complaint process for more information.

At CCC, we believe in student success and ensuring that student concerns are resolved, and we are committed to making every effort to resolve student complaints in a timely fashion. If you have followed the formal grievance policy, and you feel your complaint is still unresolved you can file a complaint with the NM Higher Education Department.

Clovis Community College has been approved to participate in State Authorization Reciprocity Agreements.